A single Zelinqa account can hold multiple NBQ instances — one per use case, product line, or client. Click the instance name in the top-left corner of the NBQ Studio to switch between them or create a new one.
Step-by-step setup
Set your parameters
Go to Parameters and fill in:
- Name — a label for this agent (e.g., “Lead Qualification Bot”)
- Sector — the business area this agent covers (e.g., “Design furniture”, “B2B SaaS”)
- Description — optional free-text description of the agent’s purpose
Add your questions
Go to Questions. You can:
- Add questions one by one
- Import a list from a CSV file
- Assign each question a category
- Set questions to active or inactive
Set behaviour
Go to Behaviour and fill in:
- Objective — the goal of the agent in your own words
- Business expectations — what the agent should achieve and what information to collect
- Tone — choose a preset (Neutral, Direct, Professional, Friendly, Premium, Commercial, Institutional)
You can update any of these settings at any time. Changes take effect immediately.