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The Dashboard (Tableau de bord) gives you a real-time view of everything happening in your NBQ instance — consumption, contract terms, conversation activity, and which questions are driving results.
NBQ Studio Dashboard overview

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Consommation

The Consommation panel shows your current billing usage.
FieldDescription
Conversations consomméesTotal conversations processed since the billing period started.
ResteRemaining conversations in your quota. Shows ∞ on pay-as-you-go plans with no cap.
DépassementConversations beyond your quota. Billed at the overage rate on plans that allow it.
The badge below the Dépassement value indicates how overages are handled — for example Facturé au-delà (billed beyond quota).

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Contrat

The Contrat panel summarises the commercial terms of your subscription.
FieldDescription
Valeur annuelle (ACV)Your annual contract value, or POC / sans forfait for proof-of-concept accounts without a fixed plan.
Prix / conversationThe per-conversation rate applied to your usage.
PalierYour current pricing tier (e.g. poc, starter, growth).
Mode de facturationHow you are billed — À l’usage means pay-as-you-go with no fixed quota.

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Conversations

The Conversations panel shows conversation volume over time.
  • 30 derniers jours — a bar chart of daily conversation counts for the last 30 days.
  • Par mois — total conversations for the current calendar month.
Use this panel to spot usage peaks, validate that your integration is live, and track growth over time.

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Questions

The Questions panel shows question activity for the current month.
MetricDescription
Questions poséesTotal number of questions served to visitors this month.
Moyenne / conversationAverage number of questions asked per conversation.
A low average may indicate the conversation is being cut short before NBQ has a chance to ask. A high average may indicate the engine has many eligible questions and the conversation is long.

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Insights NBQ

NBQ Insights panel showing top questions by conversion rate
The Insights NBQ panel highlights performance opportunities.

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Questions jamais posées (30 j)

The count of active questions that were never served in the last 30 days. A high number here usually means:
  • Those questions are in a low-priority category the engine rarely reaches, or
  • The conversations are ending before those questions become relevant.
Review these questions in the Questions tab and consider adjusting category priority or deactivating questions that are no longer relevant.

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Top questions par taux de conversion

A ranked table of questions sorted by conversion rate — the percentage of conversations that reached a conversion after that question was asked.
ColumnDescription
QuestionThe question text (truncated).
PoséeHow many times the question was served in the period.
ConvertieHow many of those conversations resulted in a recorded conversion.
TauxConversion rate for that question.
Questions at the top of this list are the ones most correlated with successful outcomes. Use this data to prioritise high-converting questions by moving their categories higher in the priority order.