Dashboard

The Dashboard (Tableau de bord) gives you a real-time view of everything happening in your NBQ instance — consumption, contract terms, conversation activity, and which questions are driving results.

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Consommation

The Consommation panel shows your current billing usage. The badge below the Dépassement value indicates how overages are handled — for example Facturé au-delà (billed beyond quota).

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Contrat

The Contrat panel summarises the commercial terms of your subscription.

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Conversations

The Conversations panel shows conversation volume over time.

• 30 derniers jours — a bar chart of daily conversation counts for the last 30 days.
• Par mois — total conversations for the current calendar month.

Use this panel to spot usage peaks, validate that your integration is live, and track growth over time.

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Questions

The Questions panel shows question activity for the current month. A low average may indicate the conversation is being cut short before NBQ has a chance to ask. A high average may indicate the engine has many eligible questions and the conversation is long.

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Insights NBQ

The Insights NBQ panel highlights performance opportunities.

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Questions jamais posées (30 j)

The count of active questions that were never served in the last 30 days. A high number here usually means:

• Those questions are in a low-priority category the engine rarely reaches, or
• The conversations are ending before those questions become relevant.

Review these questions in the Questions tab and consider adjusting category priority or deactivating questions that are no longer relevant.

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Top questions par taux de conversion

A ranked table of questions sorted by conversion rate — the percentage of conversations that reached a conversion after that question was asked. Questions at the top of this list are the ones most correlated with successful outcomes. Use this data to prioritise high-converting questions by moving their categories higher in the priority order.