Behaviour

The Behaviour tab (labelled Comportement in the interface) has two free-text fields and a tone selector that shape how your agent operates.

Fill in your Objective and Business expectations in plain language, then pick a Tone preset. These settings tell the engine what it is trying to achieve and how to phrase each question at runtime.

Configuration fields

Field	Description
Objective	The goal of the agent in your own words — e.g. “Qualify the visitor’s need before recommending a product.”
Business expectations	What you expect the agent to achieve and the key information it should collect during a conversation.
Tone	A single choice among presets that shapes how each question is phrased at runtime.

Tone presets

Preset	When to use
Neutral	General-purpose; no particular register
Direct	Concise, no-frills phrasing
Professional	Formal business context
Friendly	Warm, approachable phrasing
Premium	High-end or luxury context
Commercial	Sales-oriented language
Institutional	Government, healthcare, or official use

LLM Enabled
LLM Disabled

NBQ automatically reformulates the question text in the selected tone and the visitor’s detected language before returning it — the text field is ready to display as-is.

Questions are returned exactly as they were written in the NBQ Studio. No reformulation is applied, so the text field contains the raw wording you entered.

How to update

Open the NBQ Studio

Go to Behaviour

Click Configuration → Behaviour (Comportement).

Fill in the fields and choose a tone

Write your Objective, Business expectations, and select a Tone preset.

Save

Click Save. Changes take effect immediately.

Introduction

Quickstart

NBQ Studio

Dashboard

Security

Reference

Changelog

Configuration fields

Tone presets

How to update

​Configuration fields

​Tone presets

​How to update

Configuration fields

Tone presets

How to update